More often than not, once you sell your product to the customer, there is a wall. What the customer does with your product, the operations, maintenance and other bits are usually the customer's headache or problem. However, the right question to ask here is perhaps, 'how can I increase my value to my client, and my client's value to me?'.
When you ask a question like this, the answer you get is Connected Product Lifecycle Management. Your relationship with your client need not stop at the point of sales. By implementing connected PLM, you can do a lot more and enhance your revenue, whilst enhancing the value you add to your clients.
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